NEED
A
REPAIR
Whether your Vostok Europe watch is still under warranty or outside the coverage period, we’re here to help.
Repairs Within Warranty (0–24 Months)
If your watch is still within the 24-month manufacturer’s warranty, and the issue qualifies under warranty coverage (as described in our Warranty Terms), Vostok Europe will:
Cover the full cost of repair.
Provide a prepaid shipping label to send the watch to our authorized Service Center.
To start a warranty repair request, please ensure you have:
- The original warranty certificate
- A valid proof of purchase (receipt or invoice in case the watch has been purchased in European Stores, Authorized Distributors etc)
Out-of-Warranty Repairs (After 24 Months)
If your warranty has expired, repair services are no longer covered by Vostok Europe. However, we still recommend sending your watch to our authorized Service Center for proper handling.
You have two options:
Let us assist you: Contact us and we’ll coordinate the repair through our Service Center. You’ll receive a cost estimate before any work begins.
Use your own watchmaker: You're free to use a watch repair professional of your choice, but please note that unauthorized repairs may affect the original integrity of the watch.
⚠️ We strongly recommend using qualified professionals familiar with Vostok Europe watches to ensure proper service and maintain performance.
Authorized Service Center
All official Vostok Europe repairs are carried out at our authorized partner:
TWR Service Center
20335 Ventura Blvd, Suite #220
Woodland Hills, CA 91364
Opening Hours: Monday – Friday, 9:00 AM – 5:00 PM
Contacts:
877.805.9988
310.920.2851
info@totalwatchrepair.com
https://www.totalwatchrepair.com/
To submit a warranty or out-of-warranty repair request, please click the button below.
Our team will review your request and provide you with detailed instructions on the next steps.
Submit your repair request here